Murang'a Town · Cyber Café & Digital Services

Government and Digital Services, Done for You.

KRA, eCitizen, SHA, NSSF, HELB and more. Visit us in Murang'a Town or request online — we handle the forms, the portals and the follow-up.

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Instant M-Pesa STK Push checkout · Serving Murang'a and beyond

Most requested right now

Open today — Mon–Fri 8:00 AM – 6:00 PM, Sat 9:00 AM – 4:00 PM

Full catalogue

Search any service

Type what you need — "KRA PIN", "good conduct", "passport" — or browse the full list.

View all 12 service categories

Simple process

How it works

Four steps. Most services finished the same day.

01

Choose a service

Pick from the catalogue or tell us what you need on WhatsApp.

02

Send your details

Share your documents on WhatsApp, the form, or in person at the shop.

03

Pay by M-Pesa

We confirm the exact fee first — no surprises, no hidden charges.

04

Get it done

Receive your document or confirmation by WhatsApp, email or in print.

See the full process →

Walk in

Visit Our Cyber Café

A real shop you can walk into — not just a website. Come browse, print, scan or sit with us while we sort out your government services.

  • Internet browsing on fast computers
  • Printing, photocopying & scanning
  • Typing, laminating & binding
  • Passport photos while you wait
  • CV writing & cover letters
Cyber Café Services & Prices

Find us

Monday – Friday8:00 AM – 6:00 PM
Saturday9:00 AM – 4:00 PM
Sunday & Public HolidaysClosed

Murang'a Town
Murang'a Town, Kenya

Why Siloam

A shop you can trust with your documents

Real shop, real people

We have a physical cyber café in Murang'a Town. Come see us, meet us, collect your documents.

Clear prices

Fees are shown upfront and confirmed before work starts. Government fees are always separate.

Your documents stay private

Files are handled by our staff only and deleted once the job is done. We never ask for passwords on this site.

Fast replies

Message us on WhatsApp and get an answer in minutes during opening hours — not days.

Payments

How to Pay

Use instant M-Pesa self-checkout (STK Push) on any service, or pay manually via Paybill / NCBA. Government fees are separate from our service charge.

M-Pesa Express (Instant STK Push)

  1. Click Order & Pay on any service on this site
  2. Enter your Safaricom M-Pesa phone number
  3. An M-Pesa prompt appears automatically on your phone — enter your PIN to pay
  4. Receive your order reference & M-Pesa receipt on screen immediately

Payments via NCBA Bank

Bank transfers accepted. Always confirm the account details on WhatsApp before paying, and keep your confirmation message.

Refund policy: service fees are refundable only where work has not started. Government fees already paid to agencies cannot be refunded.

Questions

Common questions

Is Siloam Online Cyber Services a government office?

No. We are a private business in Murang'a Town that helps you use government and digital services such as KRA iTax, eCitizen, SHA, NSSF and HELB. We are not affiliated with or endorsed by any government body. Government fees are separate from our service charge.

How do I request a service?

Tap the WhatsApp button or fill in our request form with the service you need. We reply within a few minutes during opening hours, tell you what documents are needed and the exact cost, then get started once you confirm.

Do I have to come to the shop in person?

No. Most services can be done fully online — send your details on WhatsApp and receive your document or confirmation by phone, email or WhatsApp. You are also welcome to visit our cyber café in Murang'a Town.

How do I pay?

We accept M-Pesa and NCBA bank payments. Payment details are shared when we confirm your request, and we will always confirm the amount before you pay. Government fees (for example passport or certificate fees) are paid separately.

See all questions →

Ready to get it done?

Message us on WhatsApp now, call 0724 791707, or visit the shop in Murang'a Town.

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Reviews

What our customers say

Trusted by hundreds of customers in Murang'a Town and beyond.

500+Customers served
105+Services offered
4.9/5Average rating
Same dayMost services
★★★★★
They registered my KRA PIN in under 30 minutes and sent the certificate straight to my WhatsApp.
M Mary WanjikuKRA PIN
★★★★★
Lost access to my eCitizen account and they sorted everything the same day. Very honest people.
J James MwangieCitizen
★★★★★
Filed two years of KRA returns for me. Clear fees agreed upfront, no hidden charges.
L Lucy KamauKRA Returns
★★★★★
Got my Certificate of Good Conduct applied and printed here. Quick and professional.
P Peter NjorogeGood Conduct
★★★★★
My SHA registration and adding my children as dependants was done in one short visit.
A Ann WambuiSHA
★★★★★
They printed, scanned and bound my whole tender document neatly. Very professional work.
D David KariukiPrinting & Binding
★★★★★
Helped me apply for the smart driving licence and book my NTSA test without any stress.
B Brian OtienoNTSA
★★★★★
They redid my CV and cover letter — I started getting interview calls within weeks.
F Faith MuthoniCV Writing
★★★★★
Walked in for passport photos and my eCitizen application. Everything done while I waited.
S Samuel GitauCyber Café
★★★★★
As a small business, they handle our company KRA returns every year. Reliable and fast.
G Grace NjeriBusiness Services